Why Was My Payment Declined?

If your payment was declined, it can be both inconvenient and perplexing. This article will help you understand some of the common reasons behind payment declines.

However, we strongly recommend reaching out to your bank for assistance, as we are unable to determine the reason for the payment decline.

Below are some of the most common reasons payments may be declined:

Not Enough Funds

This is one of the most common reasons for a payment decline. Ensure that your account has sufficient funds to cover the payment, including any additional bank fees. Some banks apply transaction charges on top of your purchase amount.

Security/ Anti-Fraud Measures

Banks now utilize advanced systems to detect unusual account activity. If a transaction differs from your regular spending habits, it may be flagged and declined. To prevent this, it's a good idea to inform your bank in advance of any significant purchases.

Error in Payment Details

Double-check the payment details when filling out checkout forms. A single incorrect digit can lead to a declined transaction.

Expired or Blocked Card

If your card has expired or been reported as lost or stolen, any transaction attempts using that card will be declined.

Reaching Charge Limits

For security reasons, banks often impose daily or monthly purchase limits. If you've exceeded these limits, any further transactions will be declined. To resolve this, you can contact your bank to request an adjustment to your limits.

Technical Issues

Sometimes, technical issues with the bank’s systems or the payment processing systems can cause transaction failures. Internet and local network issues can also cause online payments to fail.

Trying the transaction again after some time can sometimes resolve this issue. 

International Transactions

There are card providers that restrict international transactions. If you're trying to make a payment to a foreign company or in a foreign currency, check with your bank whether such transactions are allowed on your account.

Card Type

Some banks issue cards that are limited to certain types of transactions only. Some cards may not be recognized in online purchases.


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